Privacy Policy & Terms of Service

Introduction

Welcome to Epigenetics AI, a wellness and longevity tracking application developed by Epigenetics AI (“we”, “us”, “our”).
This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile application. By accessing Epigenetics AI, you agree to the terms outlined here.

1. Information We Collect

1.1 Personal Information You Provide

  • Gender

  • Age

  • Height and weight

  • Smoking status

  • Email address (if account creation is required)

1.2 Health & Biometric Information

Epigenetics AI uses your phone camera to capture a fingertip video from which physiological signals (e.g., PPG) are extracted to produce:

  • Heart-related metrics

  • Stress indicators

  • Wellness scores

  • Biological age estimations

Raw videos are processed briefly and not retained unless disclosed.

1.3 Automatically Collected Data
  • Device info (model, OS version)

  • App performance & crash diagnostics

  • Usage analytics

  • IP address (where applicable)

1.4 Third-Party Data Processing

Your data may be processed through:

  • Google Firebase (analytics, crash reporting, authentication)

  • Amazon Web Services (AWS) (secure storage and computation)

2. How We Use Your Information

We use collected data to:

  • Provide personalized wellness and longevity insights

  • Improve the accuracy of our algorithms

  • Enhance user experience and product features

  • Maintain app performance and security

  • Communicate updates, support, and service notices

  • Comply with legal or regulatory requirements

We never sell your personal or health information.

3. Data Storage & Security

Data is stored using encrypted services hosted on Firebase and AWS, following industry-standard security practices.
We restrict access to authorized personnel only.

4. Sharing Your Information

We may share your data only with:

  • Service providers such as Firebase and AWS

  • Regulatory authorities, when legally obligated

  • Research partners, but only with anonymized data

We never share identifiable data with advertisers or third parties for marketing.

5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent at any time

  • Request data portability

  • Opt out of analytics where applicable

To exercise your rights, contact avigail@epigenetics-ai.com.

6. Children’s Privacy

Epigenetics AI is not intended for individuals under 18.
We do not knowingly collect information from minors.

7. Changes to This Privacy Policy

We may update this Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

8. Contact Us

For questions or concerns about this Policy:
avigail@epigenetics-ai.com

Terms of Service
1. Acceptance of Terms

By using the Epigenetics AI app or website, you agree to these Terms of Use. If you do not agree, discontinue use immediately.

2. Wellness Disclaimer

Epigenetics AI provides wellness and longevity insights only.
It is not a medical device and does not diagnose, treat, or cure any condition.
Consult a qualified healthcare professional for medical issues.

3. User Responsibilities

You agree to:

  • Provide true and accurate information

  • Use Epigenetics AI only for personal, non-commercial purposes

  • Not misuse, copy, or reverse-engineer the app

  • Not upload harmful, unlawful, or inappropriate content

4. License

We grant you a limited, non-exclusive, revocable license to use Epigenetics AI in accordance with these Terms.

All intellectual property belongs to Epigenetics AI.

5. Data Processing Consent

Use of Epigenetics AI constitutes consent to the processing of your personal, biometric, and health-related data as described in the Privacy Policy.

6. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for decisions made based on wellness insights

  • We are not responsible for hardware inaccuracies or environmental errors

  • We are not liable for data loss, service interruption, or unauthorized access

Our maximum liability is limited to the amount you paid for the App (if any).

7. Third-Party Services

Epigenetics AI integrates with third-party providers such as Firebase and AWS.
Your use of the app also constitutes acceptance of their terms.

8. Termination

We may suspend or terminate access if you violate these Terms or misuse the service.

9. Governing Law

These Terms are governed by the laws of the Hong Kong SAR unless superseded by local regulations.

10. Contact

For any support, legal, or compliance inquiries, please email us.

Last Updated: 15/11/2025